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Vapes and other restricted categories: Minimum age depends on your country (18 by default; 21 in the US and Indonesia, 20 in Japan) · Enquiry only, no online payment · Enquiries and orders unavailable in some countries/regions

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FAQ

Does it cost anything to use the platform?

Basic services are free. For orders made through the platform, we charge a service fee of 3% of the order amount. Payment processing fees are charged by the payment provider and passed to the buyer at cost without markup. See Fees.

Fees

Does the platform handle payments?

No. Online payment, where available, is processed by licensed payment providers. The platform does not hold, receive or pool user funds.

Who is the contract with?

Sale contracts are made directly between buyer and seller. The platform provides matchmaking and inquiry services only.

Is there an age requirement?

The platform is for businesses and adults aged 18 or over acting for business purposes.

Can I order e-cigarettes or lighters?

These products are subject to the laws of the buyer's location, and some countries or regions prohibit or restrict them. In those regions, product pages do not offer enquiries or orders. Minors may not purchase.

How do I buy controlled items such as drones or lasers?

Until the seller's export licence is approved by us, these products can only be viewed and enquired about, not ordered. Buyers must submit an end-user and end-use declaration.