자주 묻는 질문
플랫폼 이용에 비용이 드나요?
Basic services are free. For orders made through the platform, we charge a service fee of 3% of the order amount. Payment processing fees are charged by the payment provider and passed to the buyer at cost without markup. See Fees.
수수료플랫폼이 결제를 처리하나요?
No. Online payment, where available, is processed by licensed payment providers. The platform does not hold, receive or pool user funds.
계약 상대방은 누구인가요?
Sale contracts are made directly between buyer and seller. The platform provides matchmaking and inquiry services only.
연령 제한이 있나요?
The platform is for businesses and adults aged 18 or over acting for business purposes.
전자담배나 라이터를 주문할 수 있나요?
These products are subject to the laws of the buyer's location, and some countries or regions prohibit or restrict them. In those regions, product pages do not offer enquiries or orders. Minors may not purchase.
드론이나 레이저 같은 통제 품목은 어떻게 구매하나요?
Until the seller's export licence is approved by us, these products can only be viewed and enquired about, not ordered. Buyers must submit an end-user and end-use declaration.