よくある質問
プラットフォームの利用に費用はかかりますか？
Basic services are free. For orders made through the platform, we charge a service fee of 3% of the order amount. Payment processing fees are charged by the payment provider and passed to the buyer at cost without markup. See Fees.
料金プラットフォームは決済を扱いますか？
No. Online payment, where available, is processed by licensed payment providers. The platform does not hold, receive or pool user funds.
契約の相手方は誰ですか？
Sale contracts are made directly between buyer and seller. The platform provides matchmaking and inquiry services only.
年齢制限はありますか？
The platform is for businesses and adults aged 18 or over acting for business purposes.
電子たばこやライターを注文できますか？
These products are subject to the laws of the buyer's location, and some countries or regions prohibit or restrict them. In those regions, product pages do not offer enquiries or orders. Minors may not purchase.
ドローンやレーザーなどの規制品はどのように購入しますか？
Until the seller's export licence is approved by us, these products can only be viewed and enquired about, not ordered. Buyers must submit an end-user and end-use declaration.